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CloudTalk Alternatives: A New Phone System, or an AI That Sells?

CloudTalk is call center software with AI voice agents. Compare CloudTalk, Aircall and JustCall, and see where an AI sales agent fits.
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CloudTalk is cloud call center software with dialers and AI voice agents, priced from €25 a user a month billed annually. Aircall and JustCall are the closest phone-system alternatives. SalesCloser does a different job: your AI sales team answers and calls leads, talks with them by phone, chat, voice and video, runs product demos and books the ready buyers with your reps, alongside the phone system you already use.

CloudTalk is cloud call center software for sales and support teams, and it now sells AI voice agents that make and take calls. Teams looking for an alternative usually want one of two things: a different phone system for their people, or an AI that handles the sales conversation itself, on the phone and on the website.

Here is what CloudTalk offers, the main alternatives, and where SalesCloser fits. Competitor details come from each vendor’s own website, checked in November 2026.

What CloudTalk offers

CloudTalk offers a business phone system with smart routing, integrations and messaging, power and parallel dialers, real-time analytics, AI conversation intelligence, and AI voice agents: a receptionist agent, outbound agents that call your list, and an inbound support agent. Its site lists jobs such as booking appointments, qualifying inbound leads and covering after hours.

Pricing on its site is shown in euros: Starter €25, Essential €29 and Expert €49 a user a month billed annually (€34, €39 and €69 billed monthly). AI voice agents are an add-on starting from €99 a month for 200 minutes, and dialers and conversation intelligence are add-ons on lower plans.

CloudTalk alternatives at a glance

ToolBest forWhat it does
SalesCloserAn AI that talks to sales leads on phone, chat and videoTalks with and calls leads, demos on video, qualifies, books and hands off to your reps
CloudTalkCloud call center software for sales and support teamsCalls, routing, dialers, conversation intelligence, AI voice agents
AircallA cloud phone for sales and support teams that live in their CRMCalls synced to the CRM, dialer, AI assist, and AI voice agents
JustCallA cloud phone with texting and dialers for sales and support teamsCalls, SMS, dialers, AI coaching, and AI voice agents

Aircall describes an AI-powered customer communications platform from $30 a license a month on annual billing, with AI voice agents from a $100 monthly minimum and more than 250 integrations. JustCall combines a cloud phone, texting and sales dialers from $29 a user a month on annual billing, with AI voice agents as a per-minute add-on.

Where SalesCloser is different

CloudTalk is a phone system first, and its AI voice agents work over the phone. SalesCloser is your AI sales team: it holds the sales conversation wherever the buyer is, including a live video demo on your website, and your team keeps the phone system it already uses.

  • It runs the demo. On a browser video call from your website, the agent shares your product demo videos on screen and answers questions as the buyer watches.
  • Agents on every channel. Phone, website chat, browser voice and video, and WhatsApp, with the same qualifying questions on each.
  • It hands off to your reps. On phone calls the agent can transfer a ready buyer to your team’s number, with fallback numbers and a call summary emailed to the rep. On the website it can bring a rep into the live conversation.
  • It calls your leads. Outbound campaigns call leads inside your calling hours, retry, leave voicemails and book callbacks.
  • It books and records. Meetings go on Calendly or Cal.com, and the summary goes to HubSpot, Pipedrive, Zoho CRM, Zendesk or GoHighLevel.

What that looks like: a real estate brokerage keeps CloudTalk for its agents’ calls. New leads talk to a SalesCloser agent by phone or on the website, which asks about budget, area and move date, shows a short video tour of a listing, and books viewings with the right agent. Callers who want a person right away are transferred to the office line.

Where SalesCloser fits: a lead reaches out, the agent talks by phone, chat, voice or video, runs the demo, qualifies, then books the meeting, transfers the call or brings in a rep
Where SalesCloser fits in the sales conversation.

How to choose

  • Pick CloudTalk, Aircall or JustCall if you need a phone system, dialer or contact center for your people.
  • Compare their AI voice agents if your goal is answering and routing calls inside that phone system.
  • Add SalesCloser when the goal is sales: answering and calling leads, running the demo on video, qualifying and booking, with your reps taking over when a buyer is ready.

What to check before you choose

  • Ask how AI agent usage is billed (per conversation, per minute or by credits) on top of seats.
  • Check which channels the AI handles: phone only, or also website chat and video.
  • Calling, recording and consent rules stay your responsibility with any vendor.

For more on how an agent hands calls to your team, read about AI call transfer, and see the best AI sales agents in 2026. To hear an agent on your leads, book a SalesCloser demo.

Frequently asked questions

What is CloudTalk?

CloudTalk is cloud call center software for sales and support teams, with routing, dialers, conversation intelligence and AI voice agents.

How much does CloudTalk cost?

CloudTalk lists Starter at €25, Essential at €29 and Expert at €49 a user a month billed annually, with AI voice agents from €99 a month for 200 minutes. Check its pricing page for current terms and your currency.

What is the best CloudTalk alternative?

For a phone system, Aircall and JustCall are the closest alternatives. If you want an AI that holds the sales conversation by phone, chat, voice and video, demos the product and books meetings, SalesCloser covers that part and works alongside your phone system.

Does SalesCloser replace my phone system?

No. SalesCloser holds the sales conversation and, on phone calls, can transfer a ready buyer to the number your team already answers, so you keep your phone system for your people.

Can SalesCloser call my leads?

Yes. Outbound campaigns call your leads inside the calling hours you set, retry unanswered calls, leave voicemails, book callbacks and transfer hot leads to your team.

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