Dialpad is a business phone, sales dialer and contact center with AI agents, priced per user from $15 a month. RingCentral and Aircall are the closest phone-system alternatives. SalesCloser does a different job: your AI sales team answers and calls leads, talks with them by phone, chat, voice and video, runs product demos and books the ready buyers with your reps, alongside the phone system you already use.
Dialpad is a business phone and contact center platform that now adds AI agents on top. Teams looking for an alternative usually want one of two things: a different phone system for their people, or an AI that handles the sales conversation itself, on the phone and on the website.
Here is what Dialpad offers, the main alternatives, and where SalesCloser fits. Competitor details come from each vendor’s own website, checked in November 2026.
What Dialpad offers
Dialpad calls itself an AI customer experience platform. Its products cover a business phone with calls, meetings and messaging (Connect), an outbound sales dialer with real-time AI guidance (Sell), a voice and digital contact center (Support), and voice and digital AI agents.
Pricing is published per user: from $15 a user a month for the business phone, $39 for the sales dialer and $89 for the contact center on their entry tiers. AI agents are priced by conversation through AI agent credits, with custom pricing.
Dialpad alternatives at a glance
| Tool | Best for | What it does |
|---|---|---|
| SalesCloser | An AI that talks to sales leads on phone, chat and video | Talks with and calls leads, demos on video, qualifies, books and hands off to your reps |
| Dialpad | A business phone, sales dialer and contact center with AI | Calls, meetings, messaging, dialer, contact center, AI agents |
| RingCentral | A business phone with AI agents for calls | RingEX phone, messaging and meetings, plus receptionist and assistant agents |
| Aircall | A cloud phone for sales and support teams that live in their CRM | Calls synced to the CRM, AI assist, and AI voice agents |
RingCentral presents itself as the voice of your business: its RingEX phone starts at $20 a user a month on annual billing, with AI agents including a receptionist agent, a virtual assistant and a conversation expert. Aircall describes an AI-powered customer communications platform from $30 a license a month, with AI voice agents for answering, sales, support and orders, and more than 250 integrations.
Where SalesCloser is different
Phone platforms give your people a better phone and add AI around it. SalesCloser is your AI sales team: it holds the sales conversation itself, and your team keeps the phone system it already uses.
- It runs the demo. On a browser video call from your website, the agent shares your product demo videos on screen and answers questions as the buyer watches.
- One agent across your channels. Phone, website chat, browser voice and video, and WhatsApp, with the same qualifying questions on each.
- It hands off to your reps. On phone calls the agent can transfer a ready buyer to your team’s number, with fallback numbers and a call summary emailed to the rep. On the website it can bring a rep into the live conversation.
- It calls your leads. Outbound campaigns call leads inside your calling hours, retry, leave voicemails and book callbacks.
- It books and records. Meetings go on Calendly or Cal.com, and the summary goes to HubSpot, Pipedrive, Zoho CRM, Zendesk or GoHighLevel.
What that looks like: a home services company keeps its business phone for the office team. New leads talk to a SalesCloser agent by phone or on the website, which asks about the job and timing, shows a short video of past work, and books estimates straight into the sales calendar. Callers who want a person right away are transferred to the office line.
How to choose
- Pick Dialpad, RingCentral or Aircall if you need a phone system, dialer or contact center for your people.
- Compare their AI agents if your goal is answering routine support calls inside that phone system.
- Add SalesCloser when the goal is sales: answering and calling leads, running the demo on video, qualifying and booking, with your reps taking over when a buyer is ready.
What to check before you choose
- Ask how AI agent usage is billed (per conversation, per minute or by credits) on top of seats.
- Check which channels the AI handles: phone only, or also website chat and video.
- Calling, recording and consent rules stay your responsibility with any vendor.
For more on how an agent hands calls to your team, read about AI call transfer, and see the best AI sales agents in 2026. To hear an agent on your leads, book a SalesCloser demo.
Frequently asked questions
What is Dialpad?
Dialpad describes itself as an AI customer experience platform, with a business phone, an outbound sales dialer, a contact center and voice and digital AI agents.
How much does Dialpad cost?
Dialpad publishes per-user pricing, from $15 a user a month for its business phone, $39 for its sales dialer and $89 for its contact center on entry tiers. AI agents are priced by conversation, with custom pricing. Check its pricing page for current terms.
What is the best Dialpad alternative?
For a phone system, RingCentral and Aircall are the closest alternatives. If you want an AI that holds the sales conversation by phone, chat, voice and video, demos the product and books meetings, SalesCloser covers that part and works alongside your phone system.
Does SalesCloser replace my phone system?
No. SalesCloser holds the sales conversation and, on phone calls, can transfer a ready buyer to the number your team already answers, so you keep your phone system for your people.
Can SalesCloser call my leads?
Yes. Outbound campaigns call your leads inside the calling hours you set, retry unanswered calls, leave voicemails, book callbacks and transfer hot leads to your team.