Drift was acquired by Salesloft, and drift.com now redirects to a Salesloft page that says it has transitioned from Drift to 1mind. The main alternatives are 1mind through Salesloft, Qualified for Salesforce-centred marketing teams, Intercom for support-led chat, and SalesCloser, your AI sales team that talks to visitors by chat, phone and video, runs the demo and books meetings.
If you are looking for a Drift alternative, the product itself has moved on. Drift was bought by Salesloft, and drift.com now redirects to a Salesloft page for AI chat agents that says Salesloft has transitioned from Drift to 1mind. Teams that used Drift to talk to website visitors now need to decide what does that job next.
Here is what happened to Drift, the main alternatives for website conversations, and where SalesCloser fits. Competitor details come from each vendor’s own website, checked in November 2026.
What happened to Drift
Drift was a conversational marketing tool: chat on your website that qualified visitors and booked meetings with sales. Today, the Salesloft page that drift.com points to describes AI chat agents that engage visitors, use web activity and CRM data to personalize answers, and pass buyer signals into Salesloft’s workflow for sellers. It names 1mind as the chat agent it now works with.
1mind describes AI sales agents it calls Superhumans for B2B revenue teams: on the website for inbound visitors, joining live sales calls to answer technical questions and give demos, inside the product, and for customer success. Its pricing is not listed on its homepage.
Drift alternatives at a glance
| Tool | Best for | What it does |
|---|---|---|
| SalesCloser | Teams whose buyers call and visit the website | AI agent on phone, website chat, voice and video; runs the demo; books and hands off to reps |
| 1mind (via Salesloft) | Salesloft customers who want Drift’s replacement | AI agents for website inbound, live calls, in-product guidance and customer success |
| Qualified | Salesforce-centred B2B marketing teams with high web traffic | Piper AI SDR agent: website conversations, inbound email, meeting scheduling |
| Intercom | Support teams that want a help desk with an AI agent | Fin AI agent, messenger, shared inbox, ticketing and help center |
Qualified sells Piper, an AI SDR agent for website conversations, inbound email and meeting scheduling, with custom pricing and plans built around Salesforce. Intercom pairs a help desk with its Fin AI agent, at $29, $85 or $132 per seat a month on annual billing plus $0.99 per Fin outcome; it is built mainly for customer service.
Where SalesCloser is different
Drift was a website chat tool. SalesCloser is your AI sales team: an agent that talks to every buyer, wherever they reach you, and hands the ready ones to your people.
- It answers the phone, not just the website. SalesCloser agents take inbound calls, run outbound calling campaigns, and talk by chat, voice or video in a widget on your site. Many buyers who find you online still pick up the phone.
- It runs the demo itself. In a web video call or on Zoom, a demo agent demos your product by live screen share or video and answers questions as it goes.
- Your team can step in mid-conversation. Reps waiting in the Waiting Room see a live summary and the buyer’s intent score and take over a web call with one click. On the phone, the agent transfers the call once the buyer agrees.
- It works with the CRM you already use. Results write back directly to HubSpot, Pipedrive, GoHighLevel, Zoho, Zendesk and Intercom; Salesforce connects through Zapier, webhooks or the API.
- You build it yourself. Train the agent on your website, documents, FAQs and product videos, and change it the day your offer changes, in 50+ languages.
What that looks like: a B2B software company replaces its Drift chat with a SalesCloser agent. A visitor on the pricing page asks about integrations, the agent answers and offers a quick demo on video, asks about team size and timeline, and books the qualified ones with an account executive. Visitors who prefer to call reach the same agent by phone.
How to choose
- Stay with Salesloft and 1mind if your team already runs on Salesloft and wants chat signals inside that workflow.
- Pick Qualified if you are a Salesforce shop with heavy web traffic and want an AI SDR for marketing pipeline.
- Pick Intercom if most website conversations are support questions.
- Pick SalesCloser if you want one agent to talk to buyers by chat, phone and video, run the demo, and book meetings in the CRM you already use.
What to check before you switch from Drift
- Export your Drift playbooks, routing rules and conversation history before access changes.
- List the questions visitors ask most and check each tool answers them from your own content.
- Check where meetings and conversation notes land: your calendar tool and your CRM.
For more on talking to website visitors, read our guide to the best AI sales agents in 2026. To see an agent talk to your visitors, book a SalesCloser demo.
Frequently asked questions
What happened to Drift?
Drift was acquired by Salesloft. Drift.com now redirects to a Salesloft page for AI chat agents, which says Salesloft has transitioned from Drift to 1mind.
What replaced Drift?
Salesloft’s page names 1mind as its AI chat agent. 1mind describes AI sales agents for website inbound, live sales calls, in-product guidance and customer success.
What is the best Drift alternative?
It depends on the job. Qualified suits Salesforce-centred marketing teams with high traffic, Intercom suits support-led conversations, and SalesCloser suits teams that want one AI agent to talk to buyers by chat, phone and video, run the demo and book meetings.
Can SalesCloser replace Drift chat on my website?
Yes. SalesCloser adds a widget to your site where visitors talk to the agent by chat, voice or video, and the agent qualifies them and books meetings on Calendly or Cal.com.
Does SalesCloser work with my CRM?
Results write back to HubSpot, Pipedrive, GoHighLevel, Zoho, Zendesk and Intercom. Salesforce connects through Zapier, webhooks or the API.