LiveChat is live chat software with ticketing and AI agents, from $19 per user a month billed yearly. Tidio and Intercom are alternatives if you want chat and support. SalesCloser does a different job: your AI sales team talks to buyers by chat, voice, video and phone, demos the product and books or transfers the ready ones to your team.
LiveChat is live chat software for websites, with ticketing, AI agents and proactive chat campaigns. Teams looking for an alternative usually want one of two things: a different chat tool at a different price, or an AI that holds the sales conversation itself, by chat, voice, video and phone, and books the meeting.
Here is what LiveChat offers, the main alternatives, and where SalesCloser fits. Competitor details come from each vendor’s own website, checked in November 2026.
What LiveChat offers
LiveChat gives your team a chat widget for your website, a shared inbox, ticketing and proactive campaigns that start conversations with visitors, with AI agents that answer common questions and hand off to a person. It is priced per user.
Billed yearly, LiveChat lists Essential at $19 and Growth at $79 per user a month, with AI agents included: 1 agent and 10 AI resolutions a month on Essential, and 10 agents and 200 resolutions on Growth.
LiveChat alternatives at a glance
| Tool | Best for | Main job |
|---|---|---|
| SalesCloser | Teams whose website visitors and callers are buyers | AI sales conversations on chat, voice, video and phone; qualify, demo, book |
| LiveChat | Teams that want per-user live chat with AI agents | Live chat, ticketing and proactive campaigns |
| Tidio | Small online stores that want chat plus an AI agent | Support chat, the Lyro AI Agent and automations |
| Intercom | Support teams that want an AI agent and a help desk | Customer service with the Fin AI Agent |
Tidio combines live chat, ticketing, the Lyro AI Agent and no-code Flows, with paid plans from $24.17 a month on annual billing. Intercom pairs its Fin AI Agent, trained for customer service, with a help desk, from $29 a seat a month on annual billing plus $0.99 per Fin outcome.
Where SalesCloser is different
Live chat tools are built for typed conversations and customer service. SalesCloser is your AI sales team: its agents hold the sales conversation itself, qualify the buyer, show the product and book the next step with your team.
- Visitors can talk, not just type. A SalesCloser website agent talks to visitors by chat, voice or video, so a buyer with a longer question gets a real conversation.
- It runs the demo. In a web video call or on Zoom, a demo agent shows your product by live screen share or video and answers questions as they come up.
- It answers the phone too. Phone agents take calls to your sales line 24/7 and book or transfer the ready buyers.
- It books, not just answers. When a buyer fits your criteria, the agent books a meeting with your team on your calendar.
What that looks like: a solar installer gets visitors on its financing page asking whether panels would pay off for their home. The website agent asks about their monthly power bill, roof type and location, explains how financing and incentives work in general terms, and books a site assessment with a consultant for the homeowners who are ready. Visitors who would rather talk can choose voice in the same widget.
How to choose
- Keep or pick LiveChat if your team wants per-user live chat with ticketing, proactive campaigns and AI agents for common questions.
- Pick Tidio if you run a small online store and want chat with an AI agent at a low monthly price.
- Pick Intercom if your support team wants an AI agent and a full help desk in one place.
- Pick SalesCloser if the people on your website and phone line are buyers, and you want the AI to qualify them, demo the product and book or transfer the ready ones.
- Use both if you have support and sales traffic: chat for customers, SalesCloser for buyers.
What to check before you choose
- Ask whether visitors can talk by voice or video, or only type.
- Ask what the price depends on: users, resolutions, outcomes or talk time.
- Ask whether the AI books meetings itself or hands every lead to a person.
For more, read our guides to AI sales chatbots and AI chat, voice and video widgets, or our Tidio, Intercom and Chatbase alternatives. To talk to an agent yourself, book a SalesCloser demo. See also our Botpress, Crisp and Freshchat alternatives.
Frequently asked questions
What is LiveChat?
LiveChat is live chat software for websites, with a shared inbox, ticketing, proactive chat campaigns and AI agents, priced per user.
How much does LiveChat cost?
Billed yearly, LiveChat lists Essential at $19 and Growth at $79 per user a month, with a set number of AI agents and AI resolutions included on each plan.
What is the best LiveChat alternative?
Tidio and Intercom are alternatives if you want chat and support. If you want an AI that talks to buyers by chat, voice, video and phone, qualifies them and books meetings, SalesCloser covers that part.
Can website visitors talk to SalesCloser by voice?
Yes. The SalesCloser website widget lets visitors talk to the agent by chat, voice or video.
Does SalesCloser replace my sales team?
No. The agent takes the first conversation and hands the ready buyers to your team.