Built to be trusted with your leads.
How SalesCloser handles your data and your leads' conversations, in practice.
How your data is handled
Your knowledge, your account
The documents, scripts and answers you give your agents live in your SalesCloser account and are used to answer your leads.
Conversations you can audit
Conversations are recorded and transcribed so your team can review them in your dashboard, and the call summary can be sent to your CRM.
Your rules for the agent
You decide what it can say, what it must not say, how it introduces itself, and when it hands off to a person.
Controls you can see.
Conversations are recorded and transcribed so your team can review them and see exactly what your agent said to each lead.
Texting (SMS) is off by default; our team switches it on for your account. US numbers are held until carrier registration clears.
Three U.S. patents cover our conversational workflow, call automation and in-conversation appointment booking technology. Ten patent applications have been filed in total.
Account security
Two-factor authentication
Turn on two-factor login for your account with an authenticator app.
Strong passwords
Passwords must be at least 12 characters and are checked against known breached passwords.
Security audit trail
Sign-ins, failed sign-ins, password and two-factor changes and API key changes are recorded, so our team can trace account activity if something looks wrong.
Team roles
Invite your team with Admin, Manager, Editor or Viewer access.
Questions
Still wondering about something? Ask us on the call. We'll build your agent while we talk.
Can we review your security practices?
Yes. Send your questions through contact and the team will answer them.
Does the agent tell people it is an AI?
You control how the agent introduces itself, including whether it says it is an AI up front, and you can tell it to always answer truthfully when asked. You can test it before any lead hears it.
Where do I report a security concern?
Email support@salescloser.ai and we will route it to the right people.