SalesCloser vs Gorgias
Choose Gorgias if you run an ecommerce store and want one helpdesk inbox across email, chat, SMS, social and phone with an AI Agent that resolves support and shopping questions, priced per resolved conversation. Choose SalesCloser if you sell B2B or high-consideration products and need AI that answers inbound phone calls live, calls leads back, qualifies them, demos your product by screen share or video and books meetings with your reps; support bots answer tickets, SalesCloser's team talks to buyers live.
What Gorgias is, in their words.
Gorgias is the Conversational Commerce platform for Shopify brands; homepage: The #1 Helpdesk + AI Agent built to drive sales. (source)
Channels, in their words: Email, chat, SMS, WhatsApp, Instagram and Facebook in one inbox, plus a Voice phone channel. The AI Agent works across email, chat, SMS and social. (source)
Sources checked October 8, 2026. Tell us if something changed: contact.
Side by side
Competitor facts come from their own websites; pricing sources are linked in the FAQ. Where their site does not describe something, the cell says so.
| Gorgias | SalesCloser | |
|---|---|---|
| Talks to inbound leads live by phone | Phone channel for human agents; AI answering calls not described | Yes |
| Talks to visitors live on the website | Yes | Yes, voice and video |
| Books meetings with your team | Not described on their site | Yes, with your people |
| Product demo | Not described on their site | Demos your product by live screen share or video and answers questions live |
| Published pricing | Starter USD 10 per month (50 tickets) to Advanced USD 750 per month (5,000 tickets); AI Agent USD 0.90 per automated interaction; 7-day free trial | Not published; plans priced with you on a call |
| Integrations named | Shopify, BigCommerce, Magento, WooCommerce, Recharge, Klaviyo, Yotpo, Loop, Attentive, Aircall, TikTok Shop; 300+ claimed | HubSpot, Pipedrive, Zoho, GoHighLevel, Zendesk, Intercom, Calendly, Cal.com, Zapier, webhooks, API |
| Who it is for | Ecommerce brands, especially Shopify merchants | Owner-led and small sales teams with inbound leads |
Pick the right tool
Choose Gorgias if
You run an ecommerce store and want one helpdesk inbox across email, chat, SMS, social and phone with an AI Agent that resolves support and shopping questions, priced per resolved conversation
Choose SalesCloser if
You sell B2B or high-consideration products and need AI that answers inbound phone calls live, calls leads back, qualifies them, demos your product by screen share or video and books meetings with your reps; support bots answer tickets, SalesCloser's team talks to buyers live
Questions
Still wondering about something? Ask us on the call. We'll build your agent while we talk.
What does Gorgias cost?
Starter USD 10 per month (50 tickets) to Advanced USD 750 per month (5,000 tickets); AI Agent USD 0.90 per automated interaction; 7-day free trial (source). SalesCloser plans are priced with you on a call.
Which is right for us?
Choose Gorgias if you run an ecommerce store and want one helpdesk inbox across email, chat, SMS, social and phone with an AI Agent that resolves support and shopping questions, priced per resolved conversation. Choose SalesCloser if you sell B2B or high-consideration products and need AI that answers inbound phone calls live, calls leads back, qualifies them, demos your product by screen share or video and books meetings with your reps; support bots answer tickets, SalesCloser's team talks to buyers live.