SalesCloser vs Tidio
Choose Tidio if you want an affordable, ecommerce-friendly shared inbox with a text AI agent (Lyro) that answers website chat, email and social DMs and can collect details and book appointments in chat. Choose SalesCloser if you need an AI sales team that answers inbound phone calls and talks live on your site by voice, calls leads back, demos your product by screen share or video, and books with your reps; Tidio's site describes text chat, not voice.
What Tidio is, in their words.
AI customer service chatbot software: reply faster to tickets across all channels, with live chat, email, Instagram, Messenger and WhatsApp in one shared inbox. (source)
Channels, in their words: Website live chat widget, email, Instagram, Messenger, WhatsApp; video call inside the chat widget. Phone is not described. (source)
Sources checked October 8, 2026. Tell us if something changed: contact.
Side by side
Competitor facts come from their own websites; pricing sources are linked in the FAQ. Where their site does not describe something, the cell says so.
| Tidio | SalesCloser | |
|---|---|---|
| Talks to inbound leads live by phone | Not described on their site | Yes |
| Talks to visitors live on the website | Yes | Yes, voice and video |
| Books meetings with your team | Yes (in chat) | Yes, with your people |
| Product demo | Not described on their site | Demos your product by live screen share or video and answers questions live |
| Published pricing | Free plan (50 conversations); Starter from USD 24.17 per month and Growth from USD 49.17 per month billed annually; Plus from USD 300 per month; Lyro AI add-on from USD 32.50 per month | Not published; plans priced with you on a call |
| Integrations named | Shopify, WordPress, Wix, WooCommerce, Magento, Zapier, Zendesk, Intercom, HubSpot, Salesforce, Pipedrive, Zoho, Klaviyo, Mailchimp; 120+ claimed | HubSpot, Pipedrive, Zoho, GoHighLevel, Zendesk, Intercom, Calendly, Cal.com, Zapier, webhooks, API |
| Who it is for | 300,000+ businesses; ecommerce, services, education, finance, SaaS, travel | Owner-led and small sales teams with inbound leads |
Pick the right tool
Choose Tidio if
You want an affordable, ecommerce-friendly shared inbox with a text AI agent (Lyro) that answers website chat, email and social DMs and can collect details and book appointments in chat
Choose SalesCloser if
You need an AI sales team that answers inbound phone calls and talks live on your site by voice, calls leads back, demos your product by screen share or video, and books with your reps; Tidio's site describes text chat, not voice
Questions
Still wondering about something? Ask us on the call. We'll build your agent while we talk.
What does Tidio cost?
Free plan (50 conversations); Starter from USD 24.17 per month and Growth from USD 49.17 per month billed annually; Plus from USD 300 per month; Lyro AI add-on from USD 32.50 per month (source). SalesCloser plans are priced with you on a call.
Which is right for us?
Choose Tidio if you want an affordable, ecommerce-friendly shared inbox with a text AI agent (Lyro) that answers website chat, email and social DMs and can collect details and book appointments in chat. Choose SalesCloser if you need an AI sales team that answers inbound phone calls and talks live on your site by voice, calls leads back, demos your product by screen share or video, and books with your reps; Tidio's site describes text chat, not voice.